If you’ve ever missed the familiar aroma of jollof rice, the comforting taste of moi moi, you’re not alone. Many Africans living in the USA crave those authentic flavors but struggle to find reliable sources.
Thankfully, My Sasan is here to bridge that gap.
In this guide, we’ll walk you through every step, so you can confidently purchase genuine African groceries from the comfort of your home.
1. Create Your My Sasan Account
- Visit My Sasan’s Website or App
- Go to www.mysasan.com or download the My Sasan app from your device’s store.
- Click “Sign Up” and enter your email address, create a secure password, and verify your phone number.
- Complete Your Profile
- Fill in your shipping address, preferred payment method, and any dietary preferences.
- Setting preferences now helps My Sasan recommend relevant products later.
- Verify Your Account
- Check your email or SMS for a verification code.
- Enter the code on the website/app to activate your account.
Pro Tip: Enable push notifications so you never miss special deals on staples like yams, plantains, or groundnuts.
2. Browse the Wide Selection of Authentic Products
- Navigate by Category
- On the homepage, you’ll see categories: “Grains & Flours,” “Spices & Seasonings,” “Snacks & Beverages,” “Frozen Foods,” and more.
- Select a category to dive deeper: for example, “Spices & Seasonings” will reveal suya spice, shito sauce, ata rodo, and others.
- Use the Search Bar for Specific Items
- If you know exactly what you want, like “poundo yam” or “suya pepper mix” type it into the search field.
- My Sasan’s search engine is optimized for common keywords so you’ll quickly find your item.
- Check Product Details & Authenticity
- Click on each product to see detailed descriptions, origin country, brand information, and customer reviews.
- Look for the “Authentic Sourced” badge—this ensures it’s imported directly from trusted suppliers in Africa.
Why It Matters: Even small variations in processing or brand can affect taste. Reading labels and reviews helps guarantee you’re getting the real deal.
3. Add to Cart and Review Your Order
- Select Quantity & Variants
- Many items come in different sizes (e.g., 1 lb, 2 lbs, family pack) or flavor options (e.g., mild vs. hot pepper).
- Choose what best fits your household’s needs.
- Review Nutritional Information & Expiration Dates
- Especially important for frozen foods like akara mix or plantains—check if any items might spoil quickly.
- For shelf‑stable goods (tomato paste, dried egusi), confirm the expiration date is at least 6–12 months ahead.
- Apply Promo Codes or Rewards Points
- If you have a referral code or winter promotion coupon, enter it during checkout.
- My Sasan’s loyalty program awards points for every dollar spent; you can redeem these on future orders.
- Double‑Check Shipping Info
- Choose between “Standard” (3–5 business days) or “Express” (1–2 business days) shipping.
- Make sure your address is correct—some items (like frozen tilapia) require specific delivery slots to maintain freshness.
Pro Tip: Schedule your delivery during weekdays or early evenings if you live in an apartment complex, this reduces the risk of missing your perishable items.
4. Checkout and Payment
- Select Payment Method
- Options include credit/debit cards, PayPal, Apple Pay, and even select African mobile wallets (e.g., Paga, Flutterwave).
- Ensure your card/bank account is set up for international transactions to avoid declines.
- Enter Billing Details
- The billing address must match your payment method’s address.
- If you’re using a gift card or gift certificate (e.g., “Welcome2025” promo), enter the code here.
- Verify Order Total
- You’ll see a breakdown:
- Items Cost
- Shipping & Handling (free on orders over $75)
- Taxes (if applicable)
- Discounts Applied
- Place Your Order
- Click “Place Order” and wait for the confirmation pop‑up.
- You’ll receive an email/SMS with your order number, tracking link, and estimated delivery date.
Tip: Save that email—My Sasan’s customer service team may ask for your order number if you have any questions or concerns.
5. Track and Receive Your Package
- Monitor Shipping Status
- Log in to My Sasan, go to “My Orders,” and click “Track.”
- You’ll see real‑time updates: “Order Packed,” “Shipped,” “Out for Delivery,” and “Delivered.”
- Prepare for Perishables
- If your order includes frozen or refrigerated items, ensure someone is home at the expected delivery window.
- Place an insulated cooler or ice packs near your front door as a backup if you can’t be home by the time the truck arrives.
- Inspect Upon Arrival
- Check that all items are intact—no torn packaging or signs of thawing.
- If anything is damaged, take a photo immediately and contact My Sasan’s support (support@mysasan.com or live chat) within 2 hours.
My Sasan Guarantee: Any perishable item that arrives compromised will be refunded or replaced at no extra cost.
6. Storing and Using Your African Groceries
- Pantry Essentials
- Grains & Flours: Transfer items like garri, plantain flour, and yam flour into airtight containers to extend shelf life.
- Dry Goods: Store beans, lentils, and dried okazi in a cool, dry place—consider using vacuum‑seal bags if you buy in bulk.
- Refrigerated & Frozen
- Frozen Foods: Keep your freezer at 0°F (–18°C). For large orders of suya meat, frozen fish, or akara, use within 1–2 months for optimal flavor.
- Refrigerated Items:
- Fresh palm oil and some spices (e.g., blended egusi) should be stored in the fridge if not used within a week.
- Recipe Inspiration
- Visit My Sasan’s “Recipe Blog” for step‑by‑step tutorials:
- How to make authentic egusi soup with fresh ingredients.
- Step‐by‐step jollof rice cooking methods (Nigerian vs. Ghanaian styles).
- Tips for frying perfect puff‑puff or akara.
Conclusion
Buying authentic African groceries online in the USA has never been easier. My Sasan’s user‑friendly platform, commitment to genuine products, and reliable shipping make it the go‑to destination for every African diaspora household. By following this step‑by‑step guide. from account creation to storing your goods, you’ll be cooking up comforting meals in no time.
Ready to place your first order? Visit My Sasan today and bring home the flavors of home.
Comments (90)
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