
Phina African Bottle Groundnut
-
DallasAvailable Usually ready in 2 hours
1922 Choate Parkway
#135
Celina TX 75009
United States -
HoustonAvailable Usually ready in 2 hours
19980 Franz Road
Katy TX 77449
United States
I love mysasun but this was an epic fail. From the first crunch to mid bottle, it was sand galore. I had to trash the bottle after a while so that was like throwing dollars in the bin.
Beyond the sand, the taste was just okay. Nothing like the sweet Nigerian, nicely toasted groundnut I remember. So it really was not worth eating sand for.
Please have your people in Nigeria sift the sand properly.
Dear Eleanora,
Thank you for sharing your feedback. We truly appreciate your support and sincerely apologize that this experience did not meet your expectations. Quality is extremely important to us, and we regret the issue you encountered with the groundnut.
We understand how frustrating this must have been, and we take your concerns seriously. Please know that we are addressing this.
We’d love the opportunity to make things right. To assist you further, please file a claim using the following link https://mysasun.com/pages/complaint-form?_pos=1&_psq=complain&_ss=e&_v=1.0. Alternatively, you can visit our website at www.mysasun.com and search for 'Complaint Form' to submit your details.
Your satisfaction means a lot to us, and we truly value your feedback. Please don’t hesitate to reach out if you need further assistance.