FREQUENTLY ASKED QUESTIONS   


MY SASUN AFRICAN MARKET - DALLAS & HOUSTON, TX



SHOPPING INFORMATION

What is My Sasun African Market about?
My Sasun African Market is a Texas-based African grocery store, providing a diverse selection of authentic African food.
How long does local delivery take from My Sasun African Market?
Local delivery is typically same-day, with orders leaving the My Sasun African Market warehouse by 2 pm.
Do you offer international shipping at My Sasun African Market?
Currently, My Sasun African Market only ships within the contiguous United States.
Can I make changes to my order at My Sasun African Market after placing it?
You can contact My Sasun African Market as soon as possible for order changes. While we'll try our best, changes aren't guaranteed.
How long does delivery take from My Sasun African Market?
Delivery from My Sasun African Market usually takes 2-5 business days, varying by location.

PAYMENT INFORMATION 

What payment methods does My Sasun African Market accept?
My Sasun African Market accepts major credit cards and PayPal.
Do you ship outside Celina, Texas, from My Sasun African Market?
Yes, My Sasun African Market ships nationwide with varying shipping fees.

ORDERS AND RETURNS

Can I return items if unsatisfied with My Sasun African Market?
Yes, you can return items to My Sasun African Market within 14 days for a full refund or exchange, provided the item is in its original condition.
How can I contact customer support at My Sasun African Market?
Reach out to My Sasun African Market via the website's contact form, email, or phone during business hours.
Will my frozen items from My Sasun African Market arrive intact and fresh?
Yes, My Sasun African Market packs frozen items securely in a freezing cooler during transit.
How do I apply a discount code at My Sasun African Market?
Apply your discount code at the checkout page when shopping at My Sasun African Market.
Is there a specific time for warehouse pickup at My Sasun African Market?
No specific time, but you'll be notified once your order is ready, and the My Sasun African Market warehouse is open from 9 am.
What are My Sasun African Market's shop hours?
My Sasun African Market is open from 9 am to 6 pm, Monday to Saturday.

ADDITIONAL ORDERS AND RETURNS

Does My Sasun African Market accept EBT cards?
Currently, My Sasun African Market does accept EBT cards.
Does My Sasun African Market ship to Canada and the UK?
Yes, My Sasun African Market ships to Canada but not the UK.
Are red bell peppers available at My Sasun African Market?
Red bell peppers are seasonal at My Sasun African Market, typically during the summer, but orange bell peppers are always available.
Does My Sasun African Market sell cooked meals?
No, My Sasun African Market does not offer cooked meals at this time.
How long does it take for orders to be delivered from My Sasun African Market?
Shipping takes between 2 to 3 days from My Sasun African Market, depending on your location.
Does My Sasun African Market exchange USD for other currencies?
No, My Sasun African Market is not a fintech company and does not exchange USD for other currencies. Exchange rates are provided for awareness purposes only.