Fresh Turkey Drums Cut

Dear Love Ayemo,

Thank you for bringing this matter to our attention, and I sincerely apologize for the issues with your order. We strive to ensure every item is packaged and delivered with the utmost care, and I’m truly sorry to hear that we didn’t meet your expectations this time.

We understand how important proper packaging and maintaining the quality of products, especially perishable items like turkey, are for you. I’m sorry that the turkey drums and wings were almost thawed and that the ice melted, causing an inconvenience.

Please be assured that we are looking into this to ensure it doesn’t happen again in the future.

We greatly appreciate your feedback and continued support, and we are committed to making things right.

Dear Bonnie Brooks,

Thank you for sharing your feedback with us regarding your recent order of Turkey Drum Cut. We are very sorry to hear that they did not meet your expectations. At My Sasun African Store, we strive to deliver high-quality products, and it is disappointing to learn that we fell short in this instance.

We would love the opportunity to make this right for you. Could you please provide us with more details by filing a claim here https://mysasun.com/pages/copy-of-case-submission-form about what was unsatisfactory? This will help us improve and ensure a better experience for you and other customers in the future.

We value your business and hope to have the chance to serve you again.

Best regards,