Yam (New Yam)

Yam

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Size
$12.99 USD
 

Experience the wholesome goodness of fresh Yam, a versatile and nutritious staple that forms the basis of many delicious dishes. Known for its creamy texture and earthy flavor, new yams are a culinary delight enjoyed around the world. Whether boiled, fried, roasted, or mashed, yams offer endless possibilities for creative cooking. Rich in complex carbohydrates, fiber, and essential nutrients, including vitamin C and potassium, yams provide sustained energy and support overall health.

Average Weight: Our yams weight from 3lbs to 5lbs on average. We reserve the right to randomly select yams on fulfillment. 

Disclaimer: All yam sales are FINAL, we cannot see the inside of the yams, we do not manufacture yams, hence there will be NO EXCHANGE, NO REFUND & NO RETURNS!!

 

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Customer Reviews

Based on 14 reviews
64%
(9)
14%
(2)
7%
(1)
0%
(0)
14%
(2)
B
BENJAMIN SEBASTINE

everything was well packaged and no damage received in good condition..

A
Akinyele Macaulay
Full box of yam

The yam for the most part was good. There were a few that were spoiled from just touching them and throughout. I called the office and the lady said she would get back to me, which I never heard back. Would I still order again??? Yes but the acknowledgment of my food being spoiled was poor.

Hello Akinyele Macaulay,

Thank you for sharing your feedback. I’m glad to hear that you enjoyed the yams overall, but I apologize that some were spoiled and that we didn’t follow up as promised. We understand how disappointing it is to receive anything less than perfect produce, and I’m sorry for any inconvenience this caused.

To resolve this, could you please file a claim by using this link: https://mysasun.com/pages/copy-of-case-submission-form? Alternatively, you can visit our website at www.mysasun.com and click on 'File a Claim' to provide the necessary details.

Thank you for giving us another chance to serve you—we’re committed to making your next experience with us a great one.

m
mary yeboah

Everything was good, only a few had gone bad, but really good yam

O
Oluwakemi Adefioye
Customer service disappointing

It not worth buying a full box of yam. I bought a box in houston and barely a week after most of the yam are bad. I contact them and get a response of a gift card but till today, no gift card was sent. Same to one of my order, I was charge shipping fee but because they could not deliver as promise, I paid Uber to pick up my order and till date no refund on the shipping fee after calling their rep. They stated on the website order after 12noon will not be deliver same day but if you order 11:30am, you will get a call, we are sorry orders will not be deliver. You guys want to operate online business but not ready to be deligent and paying attention to key details. I don't expense to be pursuing shipping fee refund when. It should automatically be refunded to me as you did not deliver this order.

Dear Oluwakemi Adefioye,

Thank you for bringing this to our attention. I’m truly sorry to hear about your experience, and I understand how frustrating this must have been for you.

First, I apologize for the inconvenience you encountered with the yam order you purchased in Houston and the lack of follow-up on the gift card. This is certainly not the kind of service we strive to provide.

Regarding your shipping fee, I agree that you should have been automatically refunded since we were unable to deliver your order as promised. We will take immediate action to review your case and ensure that the refund is processed as soon as possible. Your feedback about delivery times and clarity on our website is also valuable, and we’ll work on improving this so future customers don’t face the same issues.

We truly value your business and appreciate your patience as we work to make things right. Please expect an update from us shortly regarding your refund and any additional steps we’re taking to address the situation.

If there’s anything else I can assist you with, please don’t hesitate to reach out. Once again, I apologize for the inconvenience, and we are committed to ensuring you have a better experience going forward.

Thank you for choosing My Sasun African Store

A
A.J.
Not Worth it if You Don’t Live in Texas

Took me over 2 weeks to get my order in California and when the yams got here, 1/4 were so bad and half quickly changing colour (oxidizing). It was quite painful.

Dear Anurika Joshua,

Thank you for sharing your experience with us, and I'm truly sorry to hear about the delays and the condition of the yams upon arrival. We understand how disappointing this must have been, especially after such a long wait.

Shipping perishable items across long distances can be challenging, but we are always working to improve our processes to ensure fresher deliveries regardless of location.

I’d like to make this right for you. A gift card has been sent to your email as a token of our apology for the inconvenience caused. We truly appreciate your patience and understanding, and we hope this gesture helps to make up for the experience.

Thank you for being a valued customer, and we look forward to serving you better in the future!

123
Yam
From $12.99 USD